Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Suresh Choudhary
Suresh Choudhary
2026-06-09
Quick closings, great customer service!
Oyster Smiling
Oyster Smiling
2026-06-09
Amazing experience. Trung Tin and Nami were thorough, always ready to help, and made everything easy.
david Van
david Van
2026-06-09
Tonya Vo
Tonya Vo
2026-06-09
Thank you, anh Ryan for your excellent support throughout the loan process. Your professionalism, prompt communication, and dedication made everything smooth and easy. I truly appreciate your help!
Thony Dang
Thony Dang
2026-06-09
I would like to sincerely thank Matt and Norah for their outstanding help throughout the loan process. They were professional, knowledgeable, and always willing to answer my questions promptly. Their guidance made the experience smooth and stress-free, and I truly appreciated their patience and dedication. Matt and Norah went above and beyond to ensure everything was handled efficiently, and their excellent customer service made a real difference. Thank you both for your support and hard work.
Eva Son
Eva Son
2026-06-08
These Loan Factory officers, Loi and Max are amazing at jobs. They helped me from A-Z. Loi even worked late to get all of my ducks in a row and went his way out to help me since I am so bad at dealing with paperwork. They saved me from so much headaches and frustration. I TRULY appreciate them both and I highly recommend them and this company for anyone in need of getting a mortgage loan. Loi and Max and for anyone had assisted me, I THANK YOU ALL for your wonderful assistance 🙏🙏🙏
We use cookies to ensure the most optimal browsing experience on our website. By visiting our site, you are agreeing to the use of these cookies.
READ MORE